FAQ
What is Forex?

Forex (FOReign EXchange Market) is an international currency exchange market.

Its distinctive feature is that prices are formed on the basis of an agreement between the participants and depend only on supply and demand for a particular currency.

The Forex currency market allows you to make money in any situation due to rate fluctuations. If the demand for a certain currency falls, then this currency becomes cheaper.

At the same time, some other currency is becoming more popular, and its price is growing. It is on such fluctuations that the basic principles of trading are based.

Forgot password. What to do?

Go to the site, go to the "personal account" section at the bottom, click on the link "Forgot your password?" and enter the e-mail you provided during registration. A link will be sent to this mail, by clicking on which you can change your password.

How do I fund my account?

You can replenish your trading account by going to your personal account, section “Replenishment of the account”. For replenishment, you can use your crypto wallet, electronic wallet, WinPay and Moneta payment systems.

How to withdraw profit?

To withdraw funds from a trading account, you need to submit a withdrawal request. You can do this in your personal account by clicking "Withdraw" in the "Finance" section. You need to do the following:

• choose the most suitable withdrawal method for you;
• determine the account from which you want to withdraw funds;
• enter the required details;
• click "Next".

According to the company's regulations, the application is considered within 3 working days. Also, to execute an order, you should not have open trading positions on the account from which you withdraw funds, or your application will be rejected.

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Category: Account
How to connect your account to a terminal on a computer / phone?

To connect a trading account to MetaTrader 5, you need to: In the desktop version, you need to launch the terminal, click "File" in the upper left corner, select "Connect to a trading account" in the menu that appears.

Then, in the window, enter the login, password and server that you received when opening a trading account. To connect a trading account to the IPhone, you should launch the application, go to the settings section, click "New account", then enter "Novotrend". Then you need to enter your login and password for your trading account.

To connect a trading account on Android, you need to launch the application, open the menu located in the upper left corner. Then click "Account Management", on the top panel, click the "+" sign, then enter "Novotrend", then fill in the login and password for your trading account.

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Category: Account
How to install an Expert Advisor?

Please note that you can install an advisor / trading robot only in the desktop version of the terminal. To do this, click "File" in the upper left corner, in the menu that appears, select "Open data directory".



Then open the "MQL5" folder, load the advisor file into the "Experts" folder, and then restart the terminal. Your advisor will appear in the "Navigator" section in the "Advisors" subsection. If you do not have this section, then you can open it by clicking "View" on the top panel, then select "Navigator" in the menu that appears.

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Category: Account
Forgot password. What to do?

Go to the site, go to the "personal account" section at the bottom, click on the link "Forgot your password?" and enter the e-mail you provided during registration.

A link will come there, by clicking on which you can change your password.

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Category: Account
How to unsubscribe from e-mail newsletters?

At the end of each letter, at the very bottom, there is a link "Unsubscribe", which will allow you to get rid of annoying letters in one click.

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