FAQ
What is Forex?

Forex (FOReign EXchange Market) is an international currency exchange market.

Its distinctive feature is that prices are formed on the basis of an agreement between the participants and depend only on supply and demand for a particular currency.

The Forex currency market allows you to make money in any situation due to rate fluctuations. If the demand for a certain currency falls, then this currency becomes cheaper.

At the same time, some other currency is becoming more popular, and its price is growing. It is on such fluctuations that the basic principles of trading are based.

Forgot password. What to do?

Go to the site, go to the "personal account" section at the bottom, click on the link "Forgot your password?" and enter the e-mail you provided during registration. A link will be sent to this mail, by clicking on which you can change your password.

How do I fund my account?

You can replenish your trading account by going to your personal account, section “Replenishment of the account”. For replenishment, you can use your crypto wallet, electronic wallet, WinPay and Moneta payment systems.

How to withdraw profit?

To withdraw funds from a trading account, you need to submit a withdrawal request. You can do this in your personal account by clicking "Withdraw" in the "Finance" section. You need to do the following:

• choose the most suitable withdrawal method for you;
• determine the account from which you want to withdraw funds;
• enter the required details;
• click "Next".

According to the company's regulations, the application is considered within 3 working days. Also, to execute an order, you should not have open trading positions on the account from which you withdraw funds, or your application will be rejected.

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How do I fund my account?

You can replenish your trading account by going to your personal account, section “Replenishment of the account”.

For replenishment, you can use your crypto wallet, electronic wallet, WinPay and Moneta payment systems.

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Category: Verification
What is verification for?

The verification procedure is a common practice in the banking sector in the context of combating money laundering and terrorist financing.



International law obliges the bank to make sure that the client is a real person making a transfer with a legal purpose (in our case, the purpose is trading in financial markets).

Verification is required only once when opening an account. To do this, you need to upload to your Personal Account:

a) a copy of the passport;

b) a document confirming the address of residence (utility bill, extract from the Unified State Register of Legal Entities or a certificate from the bank about the presence of a bank account);

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Category: Affiliate program
Where can I get an affiliate link?

In order to receive an affiliate link, you must become a partner of the company. Read more - "How to become a partner".



After you become a partner of the company, you will receive an individual referral link. You can take your affiliate link in your personal account in the "Affiliate program" section by clicking on "Links".

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Category: General issues
How to withdraw funds from a trading account?

To withdraw funds from a trading account, you need to submit a withdrawal request. You can do this in your personal account by clicking "Withdraw" in the "Finance" section.

You need to do the following: - choose the most suitable withdrawal method for you; - determine the account from which you want to withdraw funds; - enter the required details; - click "Next". According to the company's regulations, the application is considered within 3 working days. Also, to execute an order, you should not have open trading positions on the account from which you withdraw funds, or your application will be rejected.

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Category: Trade
What is the difference between Classic and ProSTP accounts?

The Classic account is suitable for novice traders, as it allows you to work with a leverage of 1: 500, which is important when working with small deposits.

The ProSTP account is suitable for experienced traders as it has a leverage limit of 1:50. This account is suitable for working with large deposits. ProSTP also has a higher order execution speed, as well as a floating spread.

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